Effective Date: 09/28/2025
Joe Solutions Group (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing or using our site, you consent to the practices described below.
1. What Information We Collect
Personal Information: Full name, phone number, email, address, date of birth, insurance data, etc.
Payment Information: Billing details (securely processed).
Health or Insurance Data: Required for quotes or applications.
Device & Technical Data: IP address, browser type, and usage information.
Cookies & Tracking: See section 7 below.
2. How We Use Your Information
Provide insurance quotes and services
Communicate appointment reminders, updates, and service notifications
Improve website performance and user experience
Send promotional offers with your consent
Comply with legal, regulatory, and compliance requirements
3. Your Rights & Choices
Depending on your location, you may have rights under laws like GDPR and CCPA. These include the right to:
Access and review your personal data
Correct or delete your data
Limit or object to how your data is used
Withdraw consent at any time
Opt-out of marketing communications
To exercise these rights, contact us at: privacy@joe-solutions.com
4. Children’s Privacy
We do not knowingly collect personal data from children under 13 without verified parental consent. If we become aware of such data, we will delete it promptly. Parents may contact us to access or delete their child’s data.
5. Data Security
Your information is protected by industry-standard encryption and secure systems. Access is restricted to authorized personnel only. Sensitive data, including payment and health information, is transmitted securely over SSL (Secure Socket Layer) connections.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purpose for which it was collected or to comply with applicable laws.
7. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie settings in your browser. Continued use of our site implies consent to our cookie practices.
8. Data Sharing & Disclosure
We do not sell or rent your personal data. We may share it with:
Trusted partners who assist with services like mailing, customer support, or application processing
Regulatory authorities when required by law
Payment processors or insurance carriers as needed for transactions
All partners are contractually bound to handle your data securely and confidentially.
9. International Transfers
Data may be stored or processed in the United States or other countries. If transferred internationally, we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.
10. Data Breach Procedures
If a data breach occurs, we will notify affected individuals and regulators within required timeframes in accordance with applicable law.
12. Contact Us
If you have questions or requests regarding your personal data, you may contact us at:
Joe Solutions Group
618 E South St, STE 500, Orlando, FL
Email: support@joe-solutions.com
Phone: (888) 873‑1651